Privacy Policy
At Epic Engineering Company Limited (“Epic Engineering,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website www.epicengineering.co.tz (the “Site”) or engage with us in any other way.
By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Site or submitting any personal data.
1. About Epic Engineering
Epic Engineering Company Limited is an ISO 9001, ISO 14001, and ISO 45001 certified multidisciplinary engineering company based in Tanzania, offering technical, mechanical, electrical, civil, and telecommunication solutions to various industries.
We are committed to conducting business in compliance with international standards and protecting the confidentiality and integrity of all client and user data.
2. Information We Collect
We collect information to help us serve you better. The information we may collect includes:
a. Personal Information
When you contact us through our website, email, or phone, we may collect:
Full name
Email address
Phone number
Company name
Job title
Any message or inquiry details you submit
b. Non-Personal Information
We automatically collect certain information when you visit our Site, such as:
IP address
Browser type and version
Device information
Pages visited and time spent
Referral source (how you found our Site)
This data helps us analyze trends and improve user experience.
3. How We Use Your Information
We use your personal and non-personal data for the following purposes:
To respond to your inquiries or service requests
To provide information, quotations, or project proposals
To improve our website functionality and customer experience
To send company updates, offers, or newsletters (if you’ve opted in)
To comply with legal obligations or enforce our terms
We will never sell or rent your personal information to third parties.
4. Legal Basis for Processing (for GDPR-aligned compliance)
We process your personal data based on:
Your consent (when you submit information through forms)
Contractual necessity (to deliver requested services)
Legitimate interest (to maintain communication and improve our services)
Legal obligations (when required by applicable laws)
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
6. Information Sharing and Disclosure
We may share your information with trusted third parties only when necessary to:
Provide services or process inquiries
Comply with legal or regulatory obligations
Protect the rights, property, or safety of Epic Engineering and its clients
All third-party service providers are required to maintain confidentiality and use your data solely for authorized purposes.
7. Cookies and Tracking Technologies
Our Site uses cookies — small text files stored on your device — to enhance functionality and track usage patterns.
Cookies help us:
Remember user preferences
Analyze website performance
Improve user experience
You can adjust your browser settings to refuse cookies, but some parts of the Site may not function properly as a result.
8. Data Security
We take your privacy seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Security measures include:
Secure server environments
Data encryption where applicable
Regular system monitoring and updates
Restricted employee access based on role necessity
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on applicable laws, you may have the right to:
Access and obtain a copy of your personal data
Request correction or deletion of your data
Withdraw consent at any time (for marketing communications)
Object to processing for specific purposes
To exercise your rights, contact us at info@epicengineering.co.tz.
10. Third-Party Links
Our website may include links to external sites for your convenience. Please note that we are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately for removal.
12. Changes to This Privacy Policy
Epic Engineering reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. The “Last Updated” date above reflects the most recent version.
We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at Contact Page